An always-available contract expert and grievance-documentation partner for NALC union branches.
Your Rights. Your Contract. Your Union.
The Digital Shop Steward reads the entire contract — the National Agreement, JCAM, ELM, M-39, M-41 and six more references — and turns a carrier's story into a filing-ready grievance package in minutes, any hour of the day. Every answer is anchored to the actual language of the agreement and quoted verbatim, so the carrier and the steward can verify every word. It exists because the research and paperwork behind each grievance had grown into far more than any steward's stipend was ever built to cover.
It opens with a single prompt — "Do you have a question about your rights, or has something happened that you'd like to document?" — and routes from there.
The carrier asks about a right, rule or deadline. DSS searches 4,875+ indexed passages and returns a plain-English answer with the governing clause quoted exactly.
The carrier describes what happened, one question at a time. DSS identifies the violation, runs a structured intake, generates the full package, and auto-emails it to the steward.
Verbatim citations drawn from 4,875+ document chunks across ten official handbooks.
All 48 blocks completed from the intake, block-by-block, ready to sign.
Carrier statement, steward reference brief, 271.G request, and grievance attachments.
The finished grievance lands in branch leadership's inbox the moment it's generated.
Double-authenticated storage for settlements and case files, with audit logging.
Member approval, branch news, role-based access, and issue reporting.
A real grievance, documented with the Digital Shop Steward, was carried through and settled in the members' favor at Step B — including a class-action weather-event win for affected carriers.
— NALC Branch 2808
Download it, present it at your next union meeting, and give your stewards their time back.
Questions, a demo, or pricing for your branch — reach out directly.
Your Rights. Your Contract. Your Union.